Like any other online company, selling on Amazon UAE may be quite rewarding. But it also has its own problems with the law and technology. A lot of people who sell on Amazon Seller Central UAE have problems with their accounts that could slow down sales, make it harder for consumers to find their things, or even get their accounts suspended.
We at GrowithAmazon aim to help you stay ahead. This article will go over the most common difficulties with Seller Central Uae accounts, why they happen, and how to fix them fast so you can go back to expanding your Amazon business.
1. Account Verification Delays
Checking accounts takes longer The problem is that your account can be put on hold while it is being confirmed once you sign up for Amazon Seller Central UAE. If the papers you send are not accepted, this delay could persist for days or even weeks.
? Quick Fix:
Make sure that your trade license, Emirates ID, utility bill, and bank statement are all clear, valid, and have the same name as the individual who controls the account.
All documents must be in English or Arabic, or they must have official translations.
A bank statement from the last 90 days that has your full name and address on it is needed.
If verification is still taking too long, go to Seller Central and click on "Account Settings > Account Information > Verification" to make a case.
2. Errors or refusals in product listings The Problem:
Many merchants' product listings are turned down or not published because they don't have the right ASIN, don't have all the right features, or don't meet Amazon UAE's product criteria.
Quick Fix:
Always check that the ASINs for your items are right. To see the catalog that is already there, click the "Add a Product" button.
When you create a new listing, be careful to fill out all the required sections, such as the brand, GTIN (UPC/EAN), and product category.
You might need to produce proof of approval, such invoices or letters from the author, for areas that are off-limits, like beauty, health, and food.
You can use the "Listing Quality Dashboard" in Seller Central to find and fix missing or wrong information.
3. Alerts about the status of your account The Problem:
The Order Defect Rate (ODR), Late Shipment Rate, or Policy Violations on the Account Health Dashboard will let you know when your performance is bad. If you don't fix this, you might not be able to get into your account.
Quick Fix:
If you get a warning about a policy, do something right away. Make a Plan of Action (POA) once you know what the problem is.
Your ODR should be less than 1%, your Late Shipment Rate should be less than 4%, and your Cancellation Rate should be less than 2.5%.
Respond to communications from buyers within 24 hours and use Fulfillment by Amazon (FBA) to make shipment easier.
Go to your Account Health page often and fix any problems that come up right away.
4. Inactive Listings
Listings that aren't being used The problem is that your posts are marked "inactive" or "suppressed," which means that no one can see or buy them.
? Quick Fix:
In Seller Central, go to Inventory > Manage Inventory and check for listings that state "Inactive."
Make sure that none of the needed fields, like the product ID, price, condition, and photos, are missing.
To fix listings that have been concealed, click the "Fix your products" button on the Listing Quality Dashboard.
Check to see if your Automate Pricing minimum and maximum prices are set correctly if your listings were taken down because of price problems, such as prices that were too high or too low.
5. Payment Holds or Delays
Payments that are late or on hold The issue is that your payment is late or being held up while they check out your account or policy.
Quick Fix:
Check to see that all of your bank and verification information is correct.
To see if a review is waiting, go to Payment Reports > All Statements.
As part of the new seller screening phase, Amazon may halt payments for up to 14 days if you're a new seller.
If the payment due date has passed, call Seller Support to find out what is going on with the hold.
6. Problems with the Brand Registry
You can't register your brand or change listings that are protected by your brand, which is the problem.
Quick Fix:
Before you register your brand, ensure sure you have a trademark in the UAE for the name you want to sell.
You can apply at brandservices.amazon.ae. You have to send in your trademark certificate.
If you're already registered and having trouble with your listing, you should file a complaint with the Brand Registry and send in the right papers.
7. Issues with logging in or two-step verification
You can't get into your account because you misplaced your device or because you can't utilize two-factor authentication (2FA).
Quick Fix:
You should have gotten backup codes when you placed it up. Use them.
Click "Having trouble?" on the login screen if you can't get in and follow the steps to prove who you are.
Amazon can ask for business papers to help you get back into your company accounts.
Always have a backup phone number or authenticator app ready in case of an emergency.
Last Tips to Stay Ahead
You can simply find regulations and guidance if you bookmark the Seller Central UAE Help pages.
Update your listings regularly so that they don't get lost.
Check the Account Health dashboard once a week.
To keep up with changes in the law and other common problems, join Amazon UAE seller groups.
Conclusion
There is a lot of good potential in Seller Central UAE, however there are also certain problems that need to be fixed. These regular problems, such payment pauses, verification delays, and wrong listings, can make shopping on Amazon less fun. Most problems can be fixed fast if you do the correct things and fill out the right forms.
We assist sellers navigate through these problems at GrowithAmazon by giving them expert advice and training. Do you want to make your Seller Central UAE account better? Please call us immediately away for a free consultation.
