New Outlook is not receiving emails anymore Microsoft Q&A

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Clearing the cache removes unnecessary data, promoting efficient email processing.

Outlook not receiving emails solution

If the self-help doesn't solve your problem, scroll down to Still need help?

  • Sign up for tips and industry insights to level up your emailing skills.
  • Once enabled, this setting lets you disconnect from the server.
  • This is a great way to protect your inbox from spammers and cyberbullies.
  • Outlook is one of the most popular Email servers and management applications out there that is owned by Microsoft.
  • Incorrect or outdated email settings can lead to disruptions in your inbox.
  • Outlook accounts can have up to 100GB of storage per mailbox.
  • If there's an ongoing outage or maintenance, it will be displayed on the portal.


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How to fix Outlook email not receiving?



Alexa Shahan is a tech and productivity expert with a strong focus on email tools. She tests each app and verifies every guide to ensure it’s easy to follow and truly helpful to users. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section. To address this, navigate to the "Accounts" and then "Connected Accounts" section to review the list of linked accounts.

Outlook not receiving emails solution

Additional resources



To check the server status, visit the Office 365 Service Health portal. There, you can see the current status of all Microsoft services, including Outlook. If there's an ongoing outage or maintenance, it will be displayed on the portal. Otherwise, you should see the "Everything is up and running" message.

Outlook not receiving emails solution

Storage Limit Exceeded



Chances are that there could be a problem with your system's internet connection. Therefore, you can restart your computer and make sure it is connected to a stable connection. Simply go to Outlook's Service Status page and check its current status.

Send Emails In Safe Mode



Open your Outlook account and navigate to the ‘Junk Email’ folder. I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing FixTechGuide support center to implement the 2FA. I've recently had issues with my business email and fixed this through authenticator etc.

Solution 6: Go Through Your Email Folders



Outlook not receiving emails solution

Once enabled, this setting lets you disconnect from the server. Which means that you won’t be able to receive new messages. Lunch Wondershare Repairit for Email and click the "Select File" option to add the corrupted PST/OST files. Outlook’s rules automate various email tasks, but sometimes, a rule intended for efficiency might inadvertently divert your messages to an unfamiliar folder. A cluttered cache can impede the smooth functioning of Outlook. Clearing the cache removes unnecessary data, promoting efficient email processing.
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