12 Ways to Fix "Outlook Not Receiving Emails" Error 2025

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Outlook accounts can have up to 100GB of storage per mailbox.

Outlook not receiving emails solution

If the self-help doesn't solve your problem, scroll down to Still need help?

  • I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing to implement the 2FA.
  • She tests each app and verifies every guide to ensure it’s easy to follow and truly helpful to users.
  • If you were expecting an email that didn't arrive or are missing new messages in Microsoft Outlook, troubleshooting can help identify and fix the problem.
  • If it is marked red, then it means Outlook is not available presently.
  • Then you just need to run the application, and it will diagnose and fix any issues with your Outlook profile automatically.
  • Otherwise, you should see the "Everything is up and running" message.


How to check for Outlook issues today?



Why did I suddenly stop receiving emails?



Alexa Shahan is a tech and productivity expert with a strong focus on email tools. She tests each app and verifies every guide to ensure it’s easy to follow and truly helpful to users. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section. To address this, navigate to the "Accounts" and then "Connected Accounts" section to review the list of linked accounts.

Outlook not receiving emails solution

Remove Existing Outlook Rules



To check the server status, visit the Office 365 Service Health portal. There, you can see the current status of all Microsoft services, including Outlook. If there's an ongoing outage or maintenance, it will be displayed on the portal. Otherwise, you should see the "Everything is up and running" message.

Outlook not receiving emails solution

Clear Cache



Instructions apply to all versions of Outlook, including Outlook for Windows and Mac and Outlook.com. It may seem obvious, but we often panic too much before looking at whether our data plan has expired or the internet service is down. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Create your account and connect with a world of communities. Sign up for tips and industry insights to level up your emailing skills. To get support in Outlook.com, click here or select Help on the menu bar and enter your query.

Send Emails In Safe Mode



So the email you’ve been looking for might just be sitting in the Other tab of your inbox. Fortunately, you can change how your messages get organized. Step-by-step guide for Outlook stuck on profile Whether you're using Outlook on your computer or through Outlook.com, try these steps one by one.





Check your blocked users list and unblock any essential contacts. To simplify email organization, Outlook allows filtering to our inboxes. However, you may have previously set a filter and need to remember it. It serves as a helpful way to enjoy some peace after a demanding workday. Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies.
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