If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in. You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the "Remove" button. Is the classic Outlook email client crashing when you create or open a new email?

Outlook Keeps Crashing After Opening – Resolved

If the Outlook issue "outlook keeps crashing Windows 10" persists. Perfectly repair and recover corrupted Outlook PST & OST files. The PST files will be repaired and the error will be resolved. It will resolve the Microsoft Outlook crashing issue to some extent. Try steps 1 through 3 in order until the issue is cleared.

Right-click on an empty space, hover over "New" and select "Folder." Name the folder FORMS2. If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. Had this issue on my wifes W10 laptop with Outlook 2016 recently.

Use Professional Tool to Stop Microsoft Outlook Keeps Closing

It looks like Microsoft has acknowledged this Fix outlook stuck on loading profile issue within the M365 Portal (Issue ID MO978220). This should resolve the issue with Microsoft Outlook crashing. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.

Fix 6: Rebuild The Outlook Data File

So, to solve this problem, let's go over the various approaches. According to Microsoft, the problem is occurring because Outlook is unable to open the Forms Library. The support document also notes that, while the problem affects Outlook on all Microsoft 365 official channels, it is most common on virtual desktop infrastructures.

Way 2: Open Outlook by Safe Mode and Disable Additional Add-Ins

For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. A quick repair, a full repair, even uninstalling, rebooting and installing again didn’t fix the issue. On one server I uninstalled all of the recent security patches and rebooted, but no change. Problems with Outlook or MS Office program files can cause such problems.

Step 1: Investigate possible issues caused by add-ins

Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. Though there could be numerous reasons why Outlook crashes or crashes on your PC, you will go over a few problems in this article and show you how to fix each one. Has anyone seen this as well with this months updates.

Run Outlook in Safe Mode and Remove Faulty Add-ins

• Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions.
• If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help.
• Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
• So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice.
• Now, let us move into the solutions to fix the issue of MS Outlook.
• Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible.

Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users. Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size.

The most common problem users encounter when accessing their email accounts in Outlook is "Outlook 365 crashing". In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues. Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. At the time of writing, Microsoft is still investigating the issue.