Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network. But it’s typically out of budget for small and rural communities. When something breaks, these jurisdictions may find themselves waiting on hold to get support, and when they finally do get it, it won’t be at the personalized level they require.

Is it risky to switch away from Microsoft Unified Support?

Our support services' IT-focused approach helps you identify and address potential issues and risks up-front to ensure that your IT systems are healthy and stay that way with Proactive Services. Microsoft Services Premier Support options are available for our enterprise customers and partners. Many of our enterprise IT customer and partner's environment is dependent on applications and developers who innovate on the Microsoft platform. You can connect with Microsoft 365 support deep expertise with Microsoft development technologies, Microsoft Premier Support is available for our on-premise, in the cloud or hybrid solutions customers.

Microsoft Premier Support

While we can't work together directly right now, we're here to support your growth with our extensive library of free resources and content. Many companies start planning 6-12 months before Unified renewal. While switching mid-contract can be complex, it’s not impossible. However, to mitigate contractual headaches, try to engage legal and procurement early.

Slash High Risks and Prices: Microsoft On-Demand Assessments without Unified Lock-In

Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. Increasingly complicated IT environments and aging workforces only make things harder. That is why we assign each client a friendly point of contact who can answer any questions you might have. Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company. Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.

Save Up To 50% Without a Reduction In Service

• Providers should be aligned with your communication style, escalation urgency, and internal workflows.
• Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by.
• Any suggestions for rooting out this invisible Office presence?
• This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer.

Dynamic Consultants Group’s Premier Support service delivery assures your organization is meeting U.S. compliance and security standards. Our Premier Support includes service delivery from Designated Support Engineers and Technical Account Managers. Get real-time assistance from Microsoft Certified Engineers. Click the banner below to learn about CTS, a cost-saving solutions for small and rural communities.